Frequently asked questions
I have the streaming URL, but Muses isn't working for me: What should I check?
If you can't get Muses to work with your streaming URL, here are some items for you to check before asking for help:
- First of all, check that you're using the absolute URL of the streaming signal (if it ends in .m3u, remove that extension).
- Make sure you're using either MP3, OGG or AAC streaming.
- Test the player on different browsers (Chrome, Firefox, Safari, etc...) (note that some versions of AAC or OGG codec are not on some browsers).
- Make sure your streaming provider is using an Icecast2, ShoutCast or any other compatible streaming server.
- Make sure you're testing Muses through a web server (not using HTML files on your hard drive). You need to either upload your site to your hosting, or use a local web server like Apache to test Muses.
Finally, if this doesn't helps you, please write us for help using our Feedback & support tool, and we'll answer you shortly. Just remember to include the address of your website so we can check your setup for you.
More FAQs
- What is Muses Radio Player?
- What do I need to use Muses Radio Player?
- How can I put Muses Radio Player on my blog?
- I already have my streaming URL, how can I install Muses Radio Player on my site?
- I don't have a streaming provider... Where can I get one?
- I have the streaming URL, but Muses isn't working for me: What should I check?
- The audio cuts every few seconds. What's happening?
- When I use OGG audio, it sounds stretchy/pitched. What's happening?
- I've installed crossdomain.xml, but I'm still getting "Security Error" Message. What should I check?
- How does Muses handles memory consumption and audio cache?
- Does Muses Radio Player sends any information concerning my site to any other site?
- I can't find my language listed in Muses Radio Player. What can I do?
- How can I enable Callbacks to get Muses events via Javascript?
- What should I use Event Callbacks for?
- I'm using shoutcast, and I'm quite sure everything is well configured, but my streaming still wont play. What can I try?
- What's a fallback streaming and how can I use this feature?
- What does metadata means?
- I'm using AAC codec but it sounds really bad, and sometimes it doesn't even sound at all.
What should I check? - I've placed the generated HTML code into my .html file, but when I open this file on my browser directly from my hard-drive I don't see the player: What's happening?
- How can I make my own Skin for Muses Radio Player?
- How can I make sure my player works on every browser?
- I provide streaming services: Can I place a Muses setup form on my site?
- How can I display metadata (artist and track name) information with Muses?
